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Annual Report 2015

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Supplementary information


Glossary and abbreviations

Calculated consumption

Energy consumption that may potentially be reduced by implementing energy-saving measures, for which purpose the energy savings of the measures are calculated according to the general calculation method as laid down in the Handbook Monitoring MJA3 covenant.

Carbon Disclosure Project (CDP)

An independent non-profit organisation that aims to mitigate the emission of greenhouse gases at a global level. For more information, see http://www.cdp.net.

Centraal Bureau Fondsenwerving (Central Fundraising Agency) (CBF)

CBF provides information about charitable causes and promotes responsible fund raising and spending. For more information, see http://www.cbf.nl.

Certified paper

Paper originating from sustainably managed forests and with a PEFC, FSC, EU Ecolabel or similar certificate.

CertiQ

CertiQ certifies power generated by the renewable energy sources of solar, water, wind and biomass. CertiQ has been appointed is for this task by the Dutch government. The Certificates of Origin are provided electronically by CertiQ and are the only valid proof in the Netherlands of sustainably generated power. Certificates issued by CertiQ can be traded within Europa. For more information, see http://www.certiq.nl.

CO2emissiefactoren.nl

The list of CO2 emission factors is an initiative of SKAO, Stichting Stimular, Connekt, Milieu Centraal and the Dutch Ministry of Infrastructure and the Environment. It was created in collaboration with various stakeholders pursuant to a Green Deal with the parties involved. For more information, see http://www.co2emissiefactoren.nl.

CPU

The Central Processor Unit of a server. Because chips nowadays have more than one processor, the term CPU Cores is now used.

DAB+

Digital Audio Broadcasting. System for digitised radio broadcasts.

DIP (Deinked Pulp)

Recycled paper fibres that are processed with chemicals to remove the printing inks and other undesirable elements from the paper fibres. The process is referred to as ‘deinking’.

Sustainable reporting

Sustainable themes that are professionally and clearly reported in various ways, including in specials, advertisements, branded content and current affairs.

Energy Efficiency Plan (EEP)

A tool for implementing energy efficiency improvement measures as part of companies' internal planning process. The plan identifies which measures will be implemented when. It is a mandatory element of a company's long-term agreements on energy efficiency.

EBITDA

Earnings before Interest, Taxes, Depreciation and Amortisation (EBITDA) is a standard to measure result development. EBITDA is the operating result excluding depreciation, amortisation and impairments.

FSC

The Forest Stewardship Council (FSC) is an international organisation dedicated to preserving and responsible forest stewardship throughout the world. FSC speaks about responsible forest stewardship when there is a balanced approach to the ecological, social and economic aspects that form part of forest management. For more information, see: http://www.fsc.nl.

Greenhouse Gas Protocol

An international standard for measuring, calculating and reporting the emission of greenhouse gases. For more information, see: http://www.ghgprotocol.org/.

GRI

The Global Reporting Initiative (GRI) focuses on achieving sustainability reporting by all organisations. GRI produces the world’s most comprehensive Sustainability Reporting Framework as a means of effecting greater transparency by organisations. For more information see: https://www.globalreporting.org.

GRPs

Gross Rating Points. Measuring unit for viewing and listening density.

HOI

Het Oplage Instituut (HOI) is Dutch for the Circulation Institute, which collects, verifies and publishes circulation figures for media published in the Netherlands. On 1 January 2015, it was acquired by NOM (Nationaal Onderzoek Multimedia (National Multimedia Research)).

International Labour Organization (ILO)

The International Labour Organization is a specialised United Nations organisation. The promotion of social justice in work-related situations is one of the ILO’s most important objectives. For more information, see: http://www.ilo.org.

MVO (CSR)

Maatschappelijk Verantwoord Ondernemen (Corporate Social Responsibility).

NOM

Nationaal Onderzoek Multimedia (National Multimedia Research) (see HOI).

NMR

Nielsen Media Research.

NLO/Intomart

Nationaal Luister Onderzoek (National Listening Research)/Intomart.

OESO Guidelines

The OECD Guidelines clearly specify what the Dutch government (and 45 other countries) expects from companies in the area of corporate social responsibility (CSR) when they conduct business (including international business). The guidelines provide a frame of reference for companies to deal with issues such as supply chain responsibility, human rights, child labour and the environment. For more information, see: http://www.oesorichtlijnen.nl/

Online product hosting

The hosting of online products developed by TMG in-house. The hosting of purchased SAAS and back-office products fall outside this definition.

PEFC

The Programme for the Endorsement of Forest Certification schemes is a global non-profit, independent quality mark designed to promote sustainable forest management. For more information, see: http://pefcnederland.nl.

Private marketplace

A Private Marketplace is an invite-only marketplace where publishers offer their ad inventory to a selected group of advertisers, via real-time bidding. It gives publishers control over which kinds of media buyers, advertisers and creatives will be displayed on their sites, while not having to manage individual advertisers like they would in a direct buy.

PUE

Power Usage Effectiveness is a value used by data centres to determine the energy efficiency of a company.

RAB

Radio Advies Bureau, marketing organisation for all national and regional, public and commercial radio stations.

SKAO

Stichting Klimaatvriendelijk Aanbesteden & Ondernemen (Independent Foundation for Climate-Friendly Procurement & Business) is an organisation that publishes a methodology for measuring the CO2 performance of companies. As part of this methodology, the company also publishes CO2 emission factors.

Total Cost of Ownership

Total Cost of Ownership (TCO) is an approach designed to provide full insight into all costs related to the acquisition, use and removal/reuse of purchased goods and services.

Transparency Benchmark

The Transparency Benchmark is an annual research into the quality of corporate social responsibility reporting by Dutch companies.

UN Global Compact

An initiative of the United Nations in which governments, the business community and various kinds of institutions collaborate to develop and apply universal principles concerning human rights, labour conditions, the environment and the combat of corruption. For more information, see: https://www.unglobalcompact.org.


Integrated reporting notes

Transparency is one of our strategic sustainability themes. One of the ways in which we demonstrate this is the next step we took towards producing an integrated annual report for TMG, in which we report on our strategic, financial and non-financial (i.e., sustainability) performance.

TMG believes that sustainability and achieving healthy financial results go hand in hand, and actually enhance each other. In this annual report, we therefore provide insight into the impact TMG has in terms of the economy, the environment and society in general.

We report on relevant activities in the period from 1 January 2015 up to and including 31 December 2015. To ensure transparent and integrated reporting, TMG follows the guidelines of the International Integrated Reporting Council (IIRC), which has developed a framework for this purpose.

Other accepted guidelines, too, are a source of inspiration for the composition of this report. These are:

  • The Transparency Benchmark established by the Dutch Ministry of Economic Affairs;
  • The guidelines of the Global Reporting Initiative (GRI G4). The guidelines have been applied at core level. This means that we report on the basis of the GRI indicators that are material to TMG’s business operations. The GRI table shows which GRI indicators have been included and where they can be found in the report;
  • The Carbon Disclosure Project (CDP).

Scope

All TMG business units, both in the Netherlands and abroad, fall within the scope of this report. For the scope of TMG’s financial performance, reference is made to the notes to the consolidated financial statements. With regard to non-financial performance, TMG only reports on those business units of which it owns more than 50%. The report does not include data related to other stakeholders in the chain, such as customers or suppliers.

Sustainability themes

In this report, a number of material sustainability themes are dealt with. These themes have been determined by combining the interests of TMG’s stakeholders with the impact the sustainability themes have on TMG’s business success. See the materiality analysis.

In 2015, TMG established its enhanced sustainability policy, in ‘TMG actively engaged every day’. In this Annual Report, we report on our sustainability performance in 2015 with regard to our material sustainability themes in detail. In 2016, the new policy will be further implemented, resulting in a more elaborated report as of 2016, including sustainability objectives and key performance indicators.

Validity of the data

The sustainability data presented in this report have not yet been verified by an external party. At the moment, TMG gives priority to implementing sustainability initiatives within the organisation.

The data reported on in the report have been calculated on the basis of data requested from the responsible business units, departments and staff departments. The data have been verified as to plausibility by the responsible officers.

For the calculation of CO2 emissions, TMG uses the current well-to-wheel data on CO2emissiefactoren.nl at the end of the year. This website offers a clear list of core figures on CO2 emissions, which makes comparisons between organisations easier.

The non-financial data included in this report have not been audited, nor has any other form of assurance by the external auditor been applied to this report.

We look forward to receiving your feedback on our report. Questions or remarks can be sent to corporatecommunication@tmg.nl.


GRI Table

GRI - G4 Sustainability Reporting Guidelines - General standard disclosures

Ref.

Description of GRI G4 indicator

Section in annual report

Explanation and reference

Strategy and analysis

G4-1

Statement from the most senior decision-maker of the organisation about the relevance of sustainability to the organisation and the organisation’s strategy.

Foreword ;
Ambition and strategy

G4-2

Description of key impacts, risks, and opportunities.

The world around us

Organisational profile

G4-3

Name of the organisation.

Who we are

G4-4

Primary brands, products and/or services.

Who we are

G4-5

Location of the organisation’s headquarters.

Back cover

G4-6

The number and names of countries where the organisation operates.

Who we are

G4-7

The nature of ownership and legal form.

Who we are ;
The TMG share

G4-8

The markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries).

Who we are

G4-9

Scale of the organisation.

Who we are ;
Facts and figures 2015

G4-10

The number of employees by gender and age.

Our people ;
Segment reporting ;
Personnel costs

We do not report on the following matters:
a) The total workforce by employees and supervised workers and by gender.
b) The total workforce by region and gender.
c) Percentage of the organisation’s work that is performed by workers who are legally recognised as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors.
d) Significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).
Last year, our reporting structure was not yet designed to incorporate the exact distribution of data as mentioned under c. The other data do, in our opinion, not increase the value of the report, or are irrelevant. Significant variations in employment numbers due to seasonal variations, for example, are not relevant to us.

G4-11

Percentage of total employees covered by a collective bargaining agreement.

Our people

1,515 of 2,230 = 68%

G4-12

Description of the organisation’s supply chain.

Stakeholders and value creation

G4-13

Any significant changes during the reporting period regarding the organisation’s size, structure, ownership, or its supply chain.

Foreword ;
Supervisory Board report

G4-14

Description of whether and how the precautionary approach or principle is addressed by the organisation.

Sustainability and materiality ;
Risk management

G4-15

Externally developed economic, environmental and social charters, principles or other initiatives to which the organisation subscribes or which it endorses.

Energy and efficiency
Environmental management

Multi-year agreement 3
ISO14001

G4-16

Memberships of associations (such as industry associations) and national or international advocacy organisations.

TMG is a member of several media-related sector organisations, such as KVGO, NVJ and MVO Nederland

Id entified material aspects and boundaries

G4-17

• Overview of all entities included in the organisation’s consolidated financial statements or equivalent documents.
• Overview of all entities included in the organisation’s consolidated financial statements or equivalent documents, but not in the GRI report.

Integrated reporting notes ;
Segment reporting

G4-18

• Process for defining the report content and the aspect boundaries.

Sustainability and materiality ;
Stakeholders and value creation ;
Integrated reporting notes

• Explanation of how the organisation has implemented the GRI Reporting Principles for Defining Report Content.

G4-19

Overview of all the material aspects identified in the process for defining report content.

Sustainability and materiality ;

G4-20

Report on the aspect boundary within the organisation for material aspects.

Integrated reporting notes

G4-21

Report on the aspect boundary outside of the organisation for material aspects.

Integrated reporting notes

G4-22

The effect of any restatements of information provided in previous reports, and the reasons for such restatements.

Integrated reporting notes ;
Significant accounting policies

G4-23

Significant changes from previous reporting periods in the scope and aspect boundaries.

Integrated reporting notes ;
 Significant accounting policies

Stakeholder engagement

G4-24

List of stakeholder groups engaged by the organisation.

Stakeholders and value creation

G4-25

The basis for identification and selection of stakeholders with whom to engage.

Stakeholders and value creation

G4-26

The organisation’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and whether any of the engagement was undertaken specifically as part of the reporting process.

Stakeholders and value creation

The structure of our reporting process has not yet been designed to involve all main stakeholder groups specifically in the context of our reporting. We aim to optimise the structure of this process to this end in the future.

G4-27

The key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting.

Stakeholders and value creation ;
Integrated reporting notes

Report profile

G4-28

Reporting period (such as fiscal or calendar year) for information provided.

Integrated reporting notes

G4-29

Date of most recent previous report (if any).

10 March 2015

G4-30

Reporting cycle (such as annual, biennial).

Annual

G4-31

The contact point for questions regarding the report or its contents.

Integrated reporting notes

corporatecommunicatie@tmg,nl

G4-32

• The ‘in accordance’ option the organisation has chosen.

Here

GRI G4, application level Core. The non-financial data included in this report have not been audited by the external auditor (nor has any other external assurance taken place).

• The GRI Content Index for the chosen option.

• Reference to the External Assurance Report, if the report has been externally assured.

G4-33

• The organisation’s policy and current practice with regard to seeking external assurance for the report.

Integrated reporting notes

Current practice is described; the other items do not apply.

• The scope and basis of any external assurance provided, if not included in the assurance report accompanying the sustainability report.

• The relationship between the organisation and the assurance providers.
• Statement of whether the highest governance body or senior executives are involved in seeking assurance for the organisation’s sustainability report.

Governance

G4-34

The governance structure of the organisation, including committees of the highest governance body. Identification of any committees responsible for decision-making on economic, environmental and social impacts.

Sustainability and materiality ;
Corporate Governance ;
Composition of the Executive Board ; Composition of the Supervisory Board

See also http://www.tmg.nl/nl/management-structuur http://www.tmg.nl/nl/organogram

G4-41

Processes for the highest governance body to ensure conflicts of interest are avoided, including a statement of whether conflicts of interest are disclosed to stakeholders.

Corporate Governance

Ethics and integrity

G4-56

Description of the organisation’s values, principles, standards and norms of behaviour, such as codes of conduct and codes of ethics.

Sustainability and materiality ;
Corporate Governance

See also http://www.tmg.nl/nl/corporate-governance

G4- 58

Description of the internal and external mechanisms for reporting concerns about unethical or unlawful behaviour, and matters related to organisational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines.

Sustainability and materiality ;
Corporate Governance

See also http://www.tmg.nl/nl/corporate-governance

GRI - G4 Sustainability Reporting Guidelines - Specific standard disclosures

Ref.

Description of GRI G4 indicator

 

Section in annual report

 

Explanation and reference

Economy

G4-DMA

Description of why the aspect is material and the impacts that make this aspect material.

 

Risk management ;
Corporate Governance ;
Sustainability and materiality

 

 

 

Description of how the organisation manages the material aspect or its impacts.

 

 

Evaluation of the management approach.

 

Economic performance

G4-EC

Direct economic value generated and distributed.

 

Facts and figures 2015 ;
Financial performance ;
Results of the business units ;
Financial statements

 

 

G4-EC4

Significant financial assistance received from government.

 

 

 

No financial assistance received.

G4-EC7

Development and impact of infrastructure investments and services supported.

 

Foreword ;
Ambition and strategy ;
Results of the business units

 

 

Environment

G4-DMA

Description of why the aspect is material and the impacts that make this aspect material.

 

Sustainability and materiality ;
Integrated reporting notes

 

 

Description of how the organisation manages the material aspect or its impacts.

 

 

Evaluation of the management approach.
 

 

Raw materials

G4-EN2

Percentage of materials used that are recycled input materials.

 

Raw and residual materials

 

Percentage recycled and percentage certified

Energy

G4-EN3

Direct energy consumption.

 

Energy and emissions

 

 

G4-EN6

Reduction of energy consumption.

 

Energy and emissions

 

 

G4-EN7

Reductions in energy requirements of products and services.
 

 

Energy and emissions

 

 

Emissions

G4-EN15

Direct greenhouse gas emissions (Scope 1).

 

Energy and emissions

 

 

G4-EN16

Indirect greenhouse gas emissions (Scope 2).

 

Energy and emissions

 

 

G4-EN17

Other indirect greenhouse gas emissions (Scope 3).

 

Energy and emissions

 

Only air travel

G4-EN19

Reduction of greenhouse gas emissions.

 

Energy and emissions

 

 

Effluents and waste

G4-EN23

Total weight of waste by type and disposal method.
 

 

Raw and residual materials

 

 

Transport

G4-EN30

Significant environmental impacts of transporting products and other goods and materials for the organisation’s operations, and transporting members of the workforce.

 

Energy and emissions

 

 

Supplier environmental assessment

G4-EN32

Percentage of new suppliers that were screened using environmental criteria.

 

Sustainable procurement

 

Only the percentage of the centrally contracted suppliers who have signed the Code of Conduct for Suppliers. We aim to have more detailed data available in the future.

Social: sub-category Labour practices and decent work

G4-DMA

• Description of why the aspect is material and the impacts that make this aspect material.

 

Sustainability and materiality;
Integrated reporting notes

 

 

• Description of how the organisation manages the material aspect or its impacts.

 

 

• Evaluation of the management approach.

 

Employment

G4-LA1

Total number and rates of new employee hires and employee turnover by age group, gender, and region.

 

Our people (composition workforce)

 

With regard to employee turnover, we do not yet report separately by age group, gender and region.

Occupational health and safety

G4-LA6

Type of injury and rates of injury, occupational diseases, lost days, absenteeism, and total number of work-related fatalities, by region and by gender.

 

Our people

 

At central level, only absenteeism rates and work-related injuries are available.

Training and education

G4-LA10

Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.

 

Our people

 

 

Supplier assessment for labour practices

G4-LA14

Percentage of new suppliers that were screened using labour practices criteria.

 

Sustainable procurement

 

Only the percentages of the centrally contracted suppliers who have signed the Code of Conduct for Suppliers. We aim to have more detailed data available in the future.

Social: sub-category Human rights

G4-DMA

Description of why the aspect is material and the impacts that make this aspect material.

 

Sustainability and materiality;
Integrated reporting notes

 

 

Description of how the organisation manages the material aspect or its impacts.

 

 

Evaluation of the management approach.

 

Supplier assessment for human rights

G4-HR10

Percentage of new suppliers that were screened using human rights criteria.

 

Sustainable procurement

 

Only the percentage of the centrally contracted suppliers who have signed the Code of Conduct for Suppliers. We aim to have more detailed data available in the future.

Social: sub-category Product responsibility

G4-DMA

Description of why the aspect is material and the impacts that make this aspect material.

 

Sustainability and materiality;
Integrated reporting notes

 

 

Description of how the organisation manages the material aspect or its impacts.

 

 

Evaluation of the management approach.

 

Privacy

G4-DMA

Description of why the aspect is material and the impacts that make this aspect material.
Description of how the organisation manages the material aspect or its impacts.
Evaluation of the management approach.

 

Sustainability and materiality;
Integrated reporting notes

 

 

G4-PR8

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.

 

Product responsibility

 

Numbers have been reported to the relevant institutions.

Content creation

G4-DMA

Description of why the aspect is material and the impacts that make this aspect material.
Description of how the organisation manages the material aspect or its impacts.
Evaluation of the management approach.

 

Sustainability and materiality;
Integrated reporting notes

 

 

M2

Methodology for assessing and monitoring adherence to content creation values.

 

Product responsibility

 

 

Content dissemination

G4-DMA

Description of why the aspect is material and the impacts that make this aspect material.
Description of how the organisation manages the material aspect or its impacts.
Evaluation of the management approach.

 

Sustainability and materiality ;
Integrated reporting notes

 

 

M4

Actions taken to improve performance in relation to content dissemination issues (accessibility and protection of vulnerable audiences and informed decision making) and results obtained.

 

Product responsibility

 

 

M5

Number and nature of responses (feedback/complaints) related to content dissemination, including protection of vulnerable audiences and informed decision making and accessibility, and procedures for addressing these responses.

 

Product responsibility

 

Numbers are not included in the annual report.